Frequently Asked Questions

When did the ferry launch?

The ferry began operation with its first sailing at 12 noon on Friday 21 June 2017.

 

What times does the ferry operate from Greenore, Co Louth, Ireland?

Please see our timetable page for latest information.

Closed Christmas Day

 

What time does the ferry operate from Greencastle, Co Down, N Ireland?

Please see our timetable page for latest information.

Closed Christmas Day

 

Are there any days the ferry doesn’t sail?

Christmas Day

 

What is the length of the ferry journey?

The ferry sail time is approx 15 minutes.

 

Directions to Greencastle terminal?

From Newry, Warrenpoint, Rostrevor ( turn right at mini roundabout), Travel  for 9.1miles along the A2 from Rostrevor and follow the signs for the ferry, turn right onto Benagh Road and follow the coast , go over the old Whitewater Bridge and turn right onto the Greencastle Pier Rd, and you will see Greencastle Castle on your right and the ferry terminal is directly opposite the 13th Century Royal Greencastle Castle (BT34 4LR).

From Belfast, Ballynahinch, Clough, Dundrum, Newcastle, Annalong, Kilkeel, (follow the signs for the ferry, travel through Kilkeel town centre towards Cranfield and Greencastle, travel 3.5 miles passing through the hamlet of Dunavil, turn right onto the Ballynahatten Rd, take the first road on your  left and continute until T junction, turn left and then right onto the Greencastle Pier Rd, and ferry terminal is on your left opposite the 13th Century Royal Greencastle Castle (BT34 4LR).

 

Directions to Greenore terminal?

From Dublin

Travel north towards Belfast on the M1North until Junction 18 signposted (R152) N52 Dundalk North & Carlingford, turn off and follow signs for Greenore Port ( approx 50 miles). Take 4th exit off at next roundabout and travel to next roundabout (over the motorway bridge), take 1st exit for Ravensdale (signposted) and take 2nd exit (signposted) Carlingford & Greenore. Follow signs to Greenore Port approx 15 km.

From Newry in Northern Ireland

Follow signs for the The Quays – a shopping centre with a multiplex cinema & Sainsburys beside the Newry Canal. Turn left at the traffic lights taking you along the side of canal, canal is on your left, shopping centre is on your right and mountain straight ahead, you are now driving towards Omeath and Carlingford. Travel straight through Omeath, Carlingford and turn left at T junction to Greenore Port. Travel distance about 15 miles and at least 30 minutes travel time.
Alternatively stay on the A1 driving due south and bypass Newry, exit at Junction 18 for Ravensdale, Carlingford and Dundalk, follow directional signs through the 1st roundabout – Ravensdale is the 1st exit and Carlingford/Dundalk is the 2nd exit. Continue to next roundabout and take 1st exit for the R152 Greenore Port.

 

How long should I turn up before sailing time?

We would recommend turning up at least 10 minutes before sailing.

 

How can I pay for my tickets?

You can purchase your tickets in advance and pay online by debit/ credit card. You can pay onboard with cash.

 

What if I turn up and forgot my ticket?

You can display your ticket on your mobile phone or can give your booking ref / ticket number, if not you will have to purchase another ticket on board.

 

What currency do I need to pay on board?

You can pay with euro or sterling onboard.

 

Do I need to have my passport or any visas?

At present you do not need a visa or passport to board the vessel.

 

What facilities are there at the terminal in Greenore?

There is a dedicated area for vehicles to wait to embark, toilets and waiting area for foot passengers.

 

What facilities are there at the terminal in Greencastle?

There is a dedicated area for vehicles to wait to embark, toilets and waiting area for foot passengers.

 

What is the closest town to Greenore?

Carlingford is the closest town to Greenore and is just 6km from Greenore Port, Scenic Carlingford Lough Terminal. Dundalk is just 25km south of Greenore.

 

What is the closest town to Greencastle?

Kilkeel is the largest and nearest town to Greencastle and is just under 5miles from the Scenic Carlingford Lough Terminal.

 

Is there anything I am not allowed to bring on board?

You are not permitted to bring anything hazardous or illegal onboard. Your vehicle may be searched as part of our security measures. You are entitled to refuse, however we will be unable to carry you or your vehicle onboard our vessel.

 

Can I bring my pet on onboard?

You can bring your pet onboard in your vehicle, however they must remain within the vehicle, for their safety and that of other passengers.

 

Planning your journey

If there is a certain sailing that you are planning to make, we would advise you to come to the terminal as early as possible. During busy times especially around 12 – 5pm during weekends and public holidays we would advise arriving at least 30 minutes in advance.

We would encourage you to sail at more off peak times from 7am – 11am and from 5 – 9pm and make the most out of your day. It gives you more time to explore, relax and enjoy your great day out!

 

Local Taxi companies

Greenore
Martin McCarragher 087 9050702, 00353 (0)879050702
Peadar Gallagher 087 2251890, 00353 (0) 872251890

Greencastle
Joe’s Taxis 0044 28 4176 3793, 028 4176 3793
Premier Cabs 0044 28 41764397, 028 4176 4397